FAQs
ORDERS
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How long will it take for my order to be processed?
All
GemsRush product are carefully handmade to order. Since each piece is
made-to-order, we ask that you allow 2-3 business days (excluding weekends)
before we ship your order. If you need to meet a certain (specific) deadline or
need expedited shipping, we may be able to accommodate your request. Please
email us at gemsrush2022@gmail.com or +91-7259706668
Can I cancel my order and change my shipping address after placing the order?
You may request a cancellation
within 12 hour of purchase. An address
change could be applied any time before your order has shipped. Please contact us directly at gemsrush2022@gmail.com or +91-7259706668 with
your order number in the subject line.
How do special orders or custom order work?
Absolutely, we love working on
special orders and custom work. If you have a vision of a special jewelry
design that you'd like brought to life, please contact us at gemsrush2022@gmail.com or +91-7259706668 to get
a no obligation quote.
I have question with my order?
Please
email us atgemsrush2022@gmail.com or
+91-7259706668 with your order number and question.
Can I include personalized gift message with my purchase?
Yes of course!You can let us know what you want written in the gift card during check outthe " Special Instructions to the Seller" box.
How can I find my ring size?
To determine your best fit, please
refer to this ring sizing chart. The
best and safest way to size your finger is to stop by a local jewelry store.
For more please read
ring sizer section.